Contract Administration Representative

Job Type: Full Time
Location: Exton, PA
Department: Meridian Equipment Finance

Job Description

Position Summary:

Responsible for performing various duties to support Meridian Equipment Finance; complying with operating policies and procedures established for this position.  Reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information.

Qualifications Required:
  • Associate’s degree in Finance or related field; or equivalent work experience
  • Ability to work in a team environment
  • Strong computer skills (MS Office, etc.)
  • High degree of attention to detail and ability to multitask
  • 3 – 5 years of customer/contract administration experience or related field
  • Understanding of finance, preferably lease finance and experience in preparing and reviewing finance documents preferred, along with a strong accounting background.


Essential functions and responsibilities:
  • Book and perform routine maintenance to all contracts tracked in the lease accounting system
  • Post and deposit daily cash receipts
  • Insure customer statements are prepared and delivered on a consistent basis
  • Manage all special vendor programs to insure prompt, accurate disbursement of funds as needed
  • Provide information to all third party support vendors in a timely, accurate and secure manner
  • Make collection calls to follow up on past due accounts, provide payoff quote information and customer support for all contract related inquiries, handle customer complaints and resolve customer grievances
  • Assists other departments on a temporary basis as needed for peak hours.
  • Demonstrates and promotes Meridian Bank’s Core Values: Our Partners, Our People, Our Bank and Our Communities
  • Coordinates specific work tasks with other employees within the department as well as with other departments in order to ensure the smooth and efficient flow of information
  • Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the work place
  • Communicates with management and coworkers in order to integrate goals and activities
  • Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank’s compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc.
  • Other duties as assigned
Success factors/job competencies:
  • Organizational and time management skills
  • Ability to work with little or no supervision
  • Excellent interpersonal and communication skills
  • Timely and regular attendance
  • Completes work in a timely manner
  • Actively seeks coaching


Physical demands, work environment, and location:
  • Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the necessary functions. This is a largely sedentary role, requiring the use of typical office equipment such as a computer, laptop and cell phone. Most work is completed in an office environment.
  • Work environment: The noise level in this environment is minimal
  • Location: Meridian Equipment Finance corporate location.

Equal Opportunity Statement

  • Meridian Bank is an Equal Opportunity Employer

Performance standards:

  • Annual review
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